3531 E Indian School Rd
Phoenix, AZ 85018
Monday – Friday, 9 a.m. – 5 p.m.
480-829-7888 // 1-888-286-2253
Frequently Asked Questions
Please read our FAQ before sending us a message.
What information do I need to place an order online?
Placing an order is a breeze! Simply have your employee information, a copy of your prescription, and your PD (pupillary distance) ready. You can find your PD on your prescription, or you can call your doctor if it's not listed.
How do I make a payment?
No need to worry about payment – your employer has it covered! There's no charge to you, and you won't even need a card to check out.
How can I submit my prescription?
You have several options to submit your prescription. You can upload it during checkout from your computer or phone, or you can email it to us by clicking here!
When can I expect my order to arrive?
We strive to deliver your new glasses to your store within 7-10 business days.
What should I do if I need to return a product?
Please contact us for return instructions based on your specific order.
How often am I eligible to order new glasses?
Every employee receives one pair of glasses and lenses per year.
What warranty is included?
We provide a 1-year warranty for your glasses and lenses, ensuring your peace of mind.
For inquiries, please email us at: [email protected]